Introduction
We are committed to protecting our visitors'
and/or user’s privacy and we will not collect any personal information about
you as a visitor unless you provide it voluntarily.
Pursuant to the General Data Protection
Regulation (EU) 2016/679 (GDPR) and the Data Protection Act (Chapter 586 of the
Laws of Malta), we have a legal duty to respect and protect any personal
information we collect from you and we will abide by such duty. We take all
safeguards necessary to prevent unauthorised access and we do not pass on your
details collected from you as a visitor and/or user, to any third party unless
you give us your consent to do so.
This Privacy Policy can be easily accessible
via a link at the bottom of each web page.
As a user, we collect personal information
in the process of submission of forms through our website (energy.gov.mt),
addressed to a Government of Malta ministry, department or other entity as the
case may be.
If you follow a link to a service provided
by another government department, ministry, agency or local authority, that
organisation will:
• Be
the data controller
• Be
responsible for processing any data you share with them
• Publish
and manage their own privacy policy with details of how to contact them
The Controller of personal data
The data controller responsible for your
personal data is the Ministry for the Environment, Energy and Enterprise located at Barriera Wharf, Valletta Malta. In this Privacy Policy,
“we”, “us” and “our” refer to the Ministry for the Environment, Energy and Enterprise and shall be construed accordingly.
What personal data we collect
When you visit our website, the following
information will automatically be processed and this solely for the use of this
Office:
·
Questions,
queries or feedback including your name, surname, personal identification
details such as an Identity Card and Passport, residential address and email
address if you contact us or give us feedback
·
The
requested web page or download;
·
Whether
the request was successful or not;
·
The
date and time when you accessed the site;
·
The
Internet address of the web site or the domain name of the computer from which
you accessed the website;
·
The
operating system of the machine running your web browser and the type and
version of your web browser.
All information provided in the Contact
Us/Feedback form will dealt-with with strict confidence according to law.
How we collect your personal data
Your personal data may be collected in a
number of ways including:
1.
E-Forms
We may collect personal information in the
process of submission of forms through the website, addressed to a Government
of Malta Ministry, Department or other Entity as the case may be. In such cases, the website is used as a User
Interface and the information contained through forms is submitted for
processing to the relevant Government of Malta Ministry, Department or other
Entity. In this case, the retention period of the service in question would
apply.
2.
Contact
Us/Feedback
When using this website’s online facilities,
data subjects may be required to provide their contact details for contact
purposes. All information provided in
the Contact Us/Feedback form will be processed following your provision of
consent.
3.
IP
Address and location
The web server keeps limited logs about IP
addresses or the location of your computer on the Internet, for systems
administration and troubleshooting purposes.
We do not use IP address logs to track your session or your behaviour on
our site.
Legal basis for processing your personal
data
The legal basis for processing personal data
in relation to the website is our legitimate interests, and the legitimate
interests of our users, in ensuring the security and integrity of
energy.gov.mt.
The legal basis for processing all other
personal data is that it is necessary to:
·
Perform
a task in the public interest
·
In
the exercise of our functions as a government ministry
What we do with your personal data
There may be instances where we have to
share your personal data with various categories of persons. We may disclose
your personal data with our employees, officers and professional advisors. Your
personal data may be shared with other government departments, agencies and
public bodies. It may also be shared with our technology suppliers, for example
our hosting provider. However, we will not:
• Sell
or rent your data to third parties
• Share
your data with third parties for marketing purposes
When we share your personal information with
third parties, we make sure that such parties make use of this data in a manner
which ensures safety and security to your personal data. We will also share
your data if we are required to do so by law.
Your rights
The rights afforded to yourself in
connection to your personal data are the following:
•
Right
of Access – the right to obtain from us confirmation as whether or not personal
data concerning you is being processed, and where that is the case, access to
the personal data and the additional information as outlined in the
regulations. Limitations to this right will only be applicable if provided in
terms of law.
•
Right
to Rectification – the right to request for your personal data to be amended or
updated where it is inaccurate or incomplete;
• Right
to Erasure (“Right to be Forgotten”) – the right to request that we delete your
personal data, subject to legal, compliance and regulatory obligations which we
may be subject to including anti-money laundering regulations.
• Right
to Restrict – the right to request that we stop processing all or some of your
personal data;
• Right
to Object – the right to object at any time to us processing your personal data
on grounds relating to your particular situation and the right to object to
your personal data being processed for direct marketing purposes;
• Right
to Data Portability – the right to request a copy of your personal data in
electronic format and the right to transmit that personal data for use in
another entity’s service; and
• Right
not to be subject to Automated Decision-making – the right to not be subject to
a decision based solely on automated decision making, including profiling,
where the decision would have a legal effect on you or produce a similarly
significant effect.
Should you wish to exercise any of your
rights, please contact us through the Contact Us page within the website.
How long we keep your data
We will only retain your personal data for
as long as:
• It
is needed for the purposes set out herein
• The
law requires us to
Cookies
Cookies are small pieces of data that the
site transfers to the user’s computer hard drive when the user visits the
website. This website makes limited use of cookies and consequently, for any
further information, you are being guided to visit our Cookies Policy.
Security
We are committed to doing all that we can to
keep your data secure. We have set up systems and processes to prevent
unauthorised access or disclosure of your data - for example, we protect your
data using varying levels of encryption. We also make sure that any third
parties that we deal with keep all personal data they process on our behalf
secure. This site uses Secure Sockets Layer (SSL) to ensure secure transmission
of your personal data. You should be
able to see the padlock symbol in the address bar of your browser. The URL address will also start with https://
depicting a secure webpage. SSL applies
encryption between two points such as your PC and the connecting server. Any data transmitted during the session will
be encrypted or scrambled and then decrypted or unscrambled at the receiving
end. This will ascertain that data
cannot be read during transmission.
Links to other websites
Energy.gov.mt contains links to other
websites. This Privacy Policy only applies to energy.gov.mt, and does not cover
other websites, government services and transactions that we link to. These
have their own privacy policies to which we accept no responsibility or
liability for.
Complaints and concerns
If you have any concerns with regards to our
privacy methods and processes, please contact our Data Protection Officer by
email on dpo.mesd@gov.mt
In case you
are not satisfied with our response, you may contact the Information and Data
Protection Commissioner of Level 2, Airways House, High Street, Sliema SLM 1549
or by visiting their website at https://idpc.org.mt.
Last Updated: 6th January 2021